Learnings from High Street business engagement.

We wrote this post last month and in light of Covid-19 and most UK high streets being closed, we were ready to abandon it. However, as the lockdown continues, it became clearer that we’re unlikely to revert back to how things were/the old normal, which provided us with an opportunity to think about how we might adapt projects, or what we can do now to help us prepare for future engagement and in turn to ensure businesses are ready for reopening, whenever that may be. ------ Over the past 12 months, we’ve been managing several stakeholder engagement projects. Whilst talking to business owners, BID members, workers, market traders and high street users in very different places, we’ve uncovered interesting [...]